At Fitcy (a brand owned and operated by Teqin Global Solutions Pvt. Ltd.), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and safeguard the information you provide to us when you visit our Website www.fitcy.in, interact with our services, or make purchases.
1. Information We Collect
We may collect the following types of personal data:
- Name
- Email address
- Phone number
- Delivery address
- Account information (if you register on our platform)
- Order history
- Communication preferences
We may also automatically collect information such as:
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Cookie data
2. How We Collect Your Information
- When you create an account
- When you place an order
- When you subscribe to our newsletter
- Through cookies and other tracking technologies
- When you contact our customer service
3. Use of Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send transactional or promotional emails and SMS
- Improve our website and user experience
- Monitor and analyze usage patterns
- Show relevant advertisements
4. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and serve targeted ads. You can manage your cookie preferences through your browser settings.
5. Sharing of Information
We may share your information with:
- Payment gateways for secure transaction processing
- Delivery partners for order fulfillment
- Marketing and analytics services (e.g., Google Analytics, Facebook Ads)
- Service providers assisting in website hosting and technical operations
We do not sell your personal data to third parties.
6. User Rights
Users have the right to:
- Access and view the personal data we store about them
- Update or correct their information through their account settings
At this time, we do not offer data deletion features directly. For special requests, you may contact us at the details below.
7. Data Security
We take appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page. We encourage users to periodically review this policy for updates. We do not individually notify users of changes.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, you can contact us at:
- Teqin Global Solutions Pvt. Ltd.
83/1-D, Nilgiri Marg, Mansarovar, Jaipur – 302020 - Email: customercare@teqin.in
- Phone: +91 92579 74756
